Do you ship worldwide?
Yes, we ship our products worldwide! No matter where you are, you can enjoy our exclusive range of designer wallets and cardholders.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 2-3 business days. Estimated delivery times are as follows:
- North America: 7-15 business days
- Europe: 10-20 business days
- Asia & Australia: 10-20 business days
- Rest of the World: 15-30 business days
How much does shipping cost?
Shipping costs vary depending on your location and order size. Shipping rates are calculated at checkout. We often have promotions offering free shipping, so keep an eye out for those deals!
Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your order on our website.
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your item, we accept returns within 30 days of delivery. Items must be in their original condition, unused, and in their original packaging. Please contact our customer service team to initiate a return.
How do I make a return?
To make a return, please contact us at support@hypepocket.com with your order number and reason for the return. Our team will provide you with return instructions.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
What if I received a damaged or incorrect item?
We’re sorry for any inconvenience! If you received a damaged or incorrect item, please contact us immediately at support@hypepocket.com with your order number and photos of the issue. We will resolve the problem as quickly as possible.
How can I contact HypePocket?
For any questions or concerns, please reach out to us at support@hypepocket.com. Our customer service team is here to help!